Telepathy & Insults
(It is so important to be clear, concise and informative with communication) I’m beginning to think that a lot of modern misunderstandings are caused by people assuming other people are telepathic. I’ve noticed this a lot recently within teams and organisations when communicating outwards. The problem leads to misunderstandings which can in turn lead to […]
Sorry Seems to be the Hardest Word
So why is it so hard – and heard so infrequently? Which two small words are among the hardest to utter as a leader – yet among the most powerful? ‘I’m sorry’ – rarely heard from the mouths of leaders, most appreciated by those around them that they influence. For such a simple utterance can […]
You Can’t Refuel Others From An Empty Tank
‘What you can’t see is hugely relevant – the discreet parts that go on that aren’t seen are really important.’ For someone who has never considered herself much of a Royalist, I’ve surprised myself at just how much interest I’ve taken after the death of the Queen and how many valuable life and leadership lessons […]
The Value Of Authenticity On Show
Her much aired coming of age speech on her 21st birthday, when she famously devoted herself to a life of service, was her choice. That decision was hers alone, not forced, but driven by her core values. It summed up who she was and she ensured throughout her record-breaking 70-year reign, she remained true to that promise in everything she did or said.
You Are An Essential Character
I wrote a little time back about being the hero of you own story and being in control of your own life and destiny. However, have you ever considered the role you play in other people’s stories?
Why me, me, me?
I don’t know about you, but in this current climate, I’m struggling to understand some of the headlines gripping readers and viewers across the media.
Are You Doing What You Want to Be Doing When You Die?
(When you wake up in the morning are you excited) I’m talking more about work rather than domestic situations in this article, however the premise for both holds true. It’s not about money though, it’s about worth – yours, mine, theirs, everyone’s. In my case the answer is a resounding YES! Is it the same […]
Tribal Politics
My father calls me a Communist! But before you turn off completely – for the record, I am not.
I don’t know about you, but I don’t believe in tribes, don’t really go for any particular religion and certainly not any political party.
Good Fortune Sometimes Needs a Good Kick
We all know that person, don’t we, who, when asked the generic ‘how are you?’ answers that bit too in depth – I mean down to the very last tablet they’re taking and why, what a hopeless sleep they had last night, how sick the budgie is and the appalling state of their finances/love life and everything in between.
Getting Back to Basics – Could Job Swapping be an Answer?
Greater clarity around organisational challenges Because of my recent unpleasant experiences with trade suppliers it set me wondering why customer service appears to be so awful at the moment. Is it because people are worn out and tired? Have the past couple of years disruption just been too much? Is it because those at the […]