Customer Service Must Get Creative
Drop the excuses If I hear one more ‘it’s because of Covid’ excuse from a service company I am going to scream! My patience and
3 Fundamentals for Innovating (& Making Them Work For You)
Solid Foundations for Innovators If you want to build the solid foundations to be truly innovative, three main fundamentals are required, in my opinion. And
How Is Your Confidence?
Why confidence matters so much Confidence is a vital component of social interactions in both our professional and personal lives. Of course, it is well-known
‘Chocolate Box’ Home Discovered – Tales from Wales (Part 6)
With the housing market in the North of Wales going bananas, I had resigned myself to renting on Anglesey for quite some time. People have
The Benefits of Unplugging
Do you need to unplug? Today I have a few precautionary questions for you to ask yourself: How are you doing? Are you coping with
Who Do You Know With Agoraphobia?
The answer is… Probably more people than you realise! Is Agroraphobia on the Rise Post-Lockdown? In a recent article, I discussed the fear I hear
A Heads-Up: AZ COVID Vaccine + An Existing Mental Health Condition …
Fore-Warned = Fore-Armed In this article, I share what happened to me recently after receiving the AstraZeneca COVID vaccine. If you are suffering from a
How to Face the Fear and Overcome It
Fears Grow As Lockdown Eases As restrictions start to lift following the pandemic, I am now picking up fear in many conversations – un-articulated but
A Quick Loiter in Llandudno – Tales from Wales (Part 5)
The Search Continues After several months in North Wales, I’m still searching for a permanent home and a local Asian grocery! Next on my list of places